Blackhead Remover Vacuum - Facial Pore Cleanser
The device does not turn on.
Press the power button for 3 seconds. If it still does not work, please charge the unit. If all fails, please contact support for professional repairs.
Batteries won’t get charged.
Check if the device has already been fully charged. Please attach the device to the charging port and ensure it has been correctly connected to a power source.
No suction pressure from the device.
Make sure the battery is fully charged. If the suction section produces no sound or movement, the unit may need technical inspection.
Suction pressure is very low.
Ensure the battery is fully charged. Try removing the detachable head and re-installing it firmly to ensure a proper seal.
Is the unit waterproof?
The main body is not waterproof. However, you may remove the detachable heads and clean them separately with water.
How to clean the device correctly?
Please wipe the main device body with a dry towel. DO NOT wash the machine body with water to avoid internal damage.